Credit Controller

Credit Controller

Office       Bristol

Division   Group Finance

Jordans is looking to recruit an experienced credit controller from a professional services background on a permanent basis - 35 hours a week (full-time).

You'll be joining a team of 3 - Clients range from private individuals, to corporate, to accounting practices. They can be located around the world although the majority of the debts are in GBP and based in the UK.

Jordans (now part of Vistra) has gone through a lot of exciting change and growth in the last 2 years, so a GREAT time to be a part of the journey and to make your mark! We are a very friendly business, with great company benefits, and a great team to match.

We need someone who is experienced and can hit the ground running! Exceptional customer services skills, and naturally client and service focused is key. 

Key Responsibilities


  • Control debt on ledger in accordance with the Customer Accounting Policy
  • Resolution of account queries/liaise with other departments as necessary
  • Open accounts for new clients
  • Set and review account credit limits/ Place accounts on stop where necessary
  • Arrange refunds due to clients
  • Process credit card payments and journal onto system
  • General sales ledger maintenance
  • Highlight problem accounts to the Credit Control Manager/ relevant Sales Manager
  • Provide assistance to other team members.
  • Ad-hoc duties (including holiday/sickness cover of other team members) as required by the Credit Control Manager
  • Cover for limited Accounts Payable and cashier functions (to include responding to queries, processing payments, keying and transferring payments)

Qualifications and other requirements


  • Experince of working in professional services
  • Excellent customer services skills; verbal and written communication
  • Experience of AS400/Viewpoint an advantage
  • General knowledge of Excel and Word
  • Relationship building skills
  • Attention to detail
  • Team player


  • Contributory pension scheme - minimum 1% (up to 3% from April 2019) Company contributes 5%. 
  • 22 days holiday (increasing to 25 days) plus BH
  • Life Assurance 
  • PHI Scheme 
  • Cashback Health Plan 
  • Staff Discount Scheme
  • Cycle to work scheme


First Floor, 10 Temple Back, Bristol, BS1 6FL
+44 117 923 0600
+44 117 923 0063

How to apply

Please send Sara Georgelin your CV to

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