Vistra Acquires Phoenix American Fund Administration and Transfer Agent Services

Less friction. More flow.

Our latest strategic acquisition – Phoenix American Fund Administration and Transfer Agent Services – brings with it new capabilities for those clients looking to set up and operate in the US, as well as overseas.

With dedicated Transfer Agent Services and bespoke technology, designed to support high-volume investor counts in the US market, it bolsters our growing local capabilities and complements our global fund solutions.

Our decades of experience, global reach and local insight, means we can simplify, expedite, and reduce risk across the entire investment process.

Expand Your Horizons

Our purpose is to make private investment capital flow. If you are an existing client of Phoenix American Fund Administration and Transfer Agent Services, we can now support your global growth plans, as well as enhance your existing operations in the US.

With more than $495bn of assets under administration, Vistra removes the friction from your global investment operations so you can:

Deploy capital faster
Make better investment decisions
Improve your investor experience

Transfer Agent Services

The acquisition brings with it tried and tested Transfer Agent Services, created to provide shareholder management at scale. From onboarding to capital calls, distributions and tax documents, our US retail solutions deliver an investor experience which focuses on efficiency and compliance.

Our team and technology supports integration with all transaction parties, including industry platforms and data aggregators, as well as custodians and broker-dealers.

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Capitalising on retailisation in the US

Navigating the high-volume retail world does not come without complexity, compliance issues and a raft of governance. Here’s where we step in.

We’ve now got the expertise to cater for large numbers of US investors across all asset classes.

Our team has the product knowledge and skill set to support:

Publicly-registered (non-traded) funds
Reg D funds
Reg A funds
Reg CF funds
Funds marketed by wealth advisors, direct marketing or online platforms

Technology at your fingertips

Called STAR-XMS, our transfer agent / shareholder record keeping system centralises back-office functions in a single database for accurate, real-time back-office functionality.

It includes all related historical information and seamlessly integrates:

Transfer agent operations with fund accounting
Tax document production
Cash management
Printing operations to facilitate and standardise all transfer agent processes

A seamless operational platform, STAR-XMS has system connectivity to transaction participants, industry platforms and data aggregators, to ensure execution of new investments, transfers and other transactions.

"The US is host to a vibrant market of SEC-registered alternative funds catering to a growing number of distribution channels. Our expertise, coupled with Vistra’s additional services for fund managers provides clients with an efficient partner for all their funds’ needs in the US and further afield."

Zane Doyle

Head of Operations

US strategies – we’ve got you covered

As the world's largest marketplace for private funds, the US offers fund managers plenty of scope to develop their portfolio and take advantage of the growing pool of investors interested in this space.

That’s why we’ve made it our business to create solutions that will help clients to successfully enter the US, expand outside of this market and open the door to new growth channels.

9000 people globally
50 jurisdictions
100-strong team on the ground in the US
Retail and institutional solutions

Fund Administration

Achieve operational efficiency through smarter processes, technology, and outsourcing strategies.

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Fund Accounting

Our expert accounting teams are fully qualified to prepare fund reporting and financial statements in accordance with your required accounting standard.

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