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Case Study

1WorldSync Overview

1WorldSync is a leading provider of omnichannel  product content solutions, enabling more than  14,000 global companies in over 60 countries  to share authentic, trusted content with customers  and consumers. Through its technology platform  and expert services, 1WorldSync solves revenue  impacting product content challenges faced  by leading brands and retailers in the CPG/retail,  DIY, consumer electronics, healthcare and food  service industries

Industry

Product Content Mgmt

Location

Chicago, US 

01.
The friction

1WorldSync had ambitious growth plans to acquire  businesses outside the US and as a result, would  need to consolidate operations outside of the US  and Brazil. 

In 2019, 1WorldSync acquired a business with  operations in France, the Netherlands and Canada  and needed to quickly assume responsibility for  fundamental services, such as payroll, benefits  administration and expense management,  but recognised that it didn’t have relevant local  expertise or capacity. This need was further  accentuated by their acquisitions in the UK,  Switzerland and Portugal. 

Furthermore, it anticipated needing ancillary  corporate services, such as entity registration,  and wanted this to come from the same provider. 

02.
Our solution

When Vistra was engaged, there was a clear  need to move quickly and requirements varied  from country to country. Vistra’s onboarding team  met the challenge: 

  • Payroll was transitioned across all countries  and managed with no impact to employees 

  • Non-registered entities in Canada and France  were established and registrations in the  Netherlands and the UK were managed 

  • Vistra’s proprietary technology platform, delivered  consistency and transparency on a global scale 

As 1WorldSync’s requirements evolved,  

Vistra has performed a range of services across  multiple business areas: 

  • Winding down the Netherlands entity 

  • Adding registrations in British Columbia • Assisting with VAT training and registration 

  • Advising on and implementing employee benefits  in each jurisdiction 

This has all helped create a strong foundation for  future growth. Vistra is now working with 1WorldSync  on ERP system integration to make HR/payroll  processes even more efficient.

03.
The progress
  • Successful expansion into multiple locations 

  • Consolidation to one provider helps simplify  payroll operations across countries 

  • Smooth onboarding, timely payroll and  guidance on employment-related matters  ensures employee satisfaction 

  • Dedicated team helps with future requirements  and acquisitions 

5 countries

provided with payroll 

2

non-registered entities established

“From the very beginning, Vistra understood  our business and our needs and has  
delivered on every level. Having a dedicated team and a direct contact means we can call or email and things get done quickly. They have experts across payroll, HR, tax and beyond, which gives us real peace of mind that we – and our employees – are in safe hands.” 
  

Eileen Timmins

VP, Human Resources and Administration, 1WorldSync

 

 

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