(Associate) Systems Engineer

(Associate) Systems Engineer

Your responsibilities include:

  • Working within the IT team providing first line support which spans offices in multiple jurisdictions and time zones
  • Completion of IT operational tasks (daily\weekly\monthly\yearly)
  • Ensure maximum availability and uptime of systems using real-time monitoring tools
  • Ensure IT security is at the forefront of all delivery
  • First line support of key hardware, including PC’s, servers, printers, multi-function devices, mobile devices, telephone and fax equipment
  • Work with suppliers and third parties for support of their services
  • Uphold Vistra’s values by promoting a culture of professionalism and teamwork

Key Responsibilities

Skills and Knowledge:

  • Experience of being part of a service desk team, providing first line support
  • Ability to prioritize and escalate
  • Professional telephone manner and excellent communication skills
  • Technical troubleshooting skills
  • Administration skills and knowledge of Microsoft solutions, including Windows OS, Office Suite, Active Directory and Exchange
  • Citrix administration skills
  • Mobile device knowledge particularly with MDM solution such as mobile iron

Qualifications and other requirements

Your profile:

  • A minimum of 1-2 years of experience within a similar role
  • Fluency in English, any other European language would be an asset
  • Experience of working in\for different jurisdictions
  • Basic networking knowledge
  • Experience with AV and endpoint security solution(s) - for example McAfee solution
  • Experience with Backup administration
  • PC\Server Hardware support experience
  • Latest ITIL qualification(s)

Luxembourg

Vistra (Luxembourg) S.à r.l 14, rue Edward Steichen L-2540 Luxembourg
+352 42 22 29
+352 42 64 43

How to apply

If you meet the requirements, please send your detailed CV (English) to;

Human Resources Manager
jobsluxembourg@vistra.com
+352 422 229 262