Our Commitment
Our Promise
We will treat each customer individually, taking the time to
understand their particular situation, needs and future aspirations
to provide the most appropriate, tailored, range of solutions
through Vistra's unique Independent mix of specialties and
jurisdictional knowledge.
Vistra's communication will continue throughout our business
relationship, keeping clients and advisors informed of any future
jurisdictional changes and our solutions to them. We will also be
available to understand any changes in clients' circumstances,
ensuring that our solutions continue to meet their requirements in
a changing world.
Your Privacy
At Vistra, we regard compliance requirements as a positive
aspect of financial transactions. We fully comply with all 'best
practice' regulations in all of our operating jurisdictions to
ensure our clients' reputations, as well as their assets, are fully
protected.
We appreciate that, to completely understand our clients'
requirements, we may often discuss matters and hold information of
a commercially and individually sensitive nature. Confidentiality,
discretion and data protection are absolutely guaranteed in all
jurisdictions and in any transfer of information between offices
that our clients request.
Your Protection
As a Global player, Vistra is subject to different forms of
external supervision. In most jurisdictions supervision is
exercised by the local banking regulator. In Switzerland
however a system of controlled self-regulation has been
introduced by the federal government. In addition the supervisory
board of Vistra plays a vital role in ensuring that all employees
uphold the highest ethical standards when dealing with their
clients affairs. All subsidiaries of Vistra are audited by
Deloitte on a continuous basis.
